Current as of 23rd March 2020


Coronaviruses are a large family of viruses that are common in humans and in many different species of animals, including camels, cattle, cats, and bats.

Early reports suggest person-to-person transmission most commonly happens during close exposure to a person infected with COVID-19, primarily via respiratory droplets produced when the infected person coughs or sneezes.


All standard infection control measures as outlined by A.Pod.A current infection control guidelines should be followed. Additional measures include:

  • A screening process to assess patients prior to attendance and prior to provision of home visits. (detailed below).
  • The provision of alcohol-based hand rub (60 – 80% alcohol v/v ethanol or equivalent) at the waiting room entrance so patients (and staff) can decontaminate their hands as they enter.
  • Education of all staff on the importance of hand hygiene, respiratory hygiene and cough etiquette.  Podiatrists to complete Department of Health Infection Control Module “How to protect yourself and the people you are caring for from infection with COVID-19″.
  • Displaying posters and signage on COVID-19 symptoms and hand hygiene / respiratory hygiene around the practice.
  • Reception door to be permanently open during business hours.  Windows to opened as required.
  • Masks are available at front desk for patients presenting with a cough.
  • Reception area surfaces and waiting room chairs to be wiped down in between clients.  Reception staff to wear gloves when wiping down surfaces.
  • Clients arriving to appointments are asked to wait in their cars and ring reception.  Reception staff will go out to the car park when they can enter the building.
  • Any staff with a fever, sore throat and cough should not attend and seek medical advice.
  • A line 1 metre from reception desk has been marked for patients to remain behind.


Reception staff are to ask patients (when confirming appointments or making an appointment) whether they have recently been in overseas or in contact with a person with confirmed COVID-19.

If the patient meets the above criteria:

Reschedule the appointment for as soon as possible after the 14-day exclusion

Inform the patient that in line with government protocols they are to self-isolate at home for 14 days after they departed impacted countries or if they have had close contact with a person with confirmed COVID-19 while infectious

Inform the patient that if they develop respiratory symptoms or fever to call their GP.


Further information can be found on the Department of Health website.  Podiatry@belmont management will provide regular updates as information comes to hand.